Meyer Friedman, an American cardiologist, noticed in the 1940's that the chairs in his waiting room got worn out from the edges. They hypothesized that his patients were driven, impatient people, who sat on the edge of their seats when waiting. They labelled these people "Type A" personalities. Type A personalities are work-aholics, always busy, driven, somewhat impatient, and so on. Type B personalities, on the other hand are laid back and easy going.
One is not better than the other. Each compliment the other.
Enter... Team Leader Training.
If a person is in leadership or Management, (which by the way, are not necessarily the same), do not know their leaders then the lid of effectiveness is lower than it should be.
Leadership Expert John Maxwell said, “Leaders must be close enough to relate to others, but far enough ahead to motivate them."
If a leader or a manager wants to be effective, then the daily practice of knowing people A and People B must be in place.
People are people. They have feelings, family, friends and foes. With that comes all kinds of emotions. When those emotions manifest (and they always do) it is very important to know and understand the person.
Yes, it does take a lot of work... however, the long term of it produces people who produce.
As for person A and Person B. They will reward you with less worn out seats. ;)
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